Shipping policy

Shipping Policy

This shipping policy covers domestic orders within the Australia and aims to clearly explain our shipping practices. By making a purchase on our website, you acknowledge and accept the terms described below.

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Shipping Fees
All orders qualify for free standard shipping—no minimum purchase required.

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Order Cut-Off Time & Time Zone
Orders must be placed before 8:00 PM PST (Pacific Standard Time), based on the Los Angeles time zone, to be processed the same day.

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Processing Time
We generally prepare and dispatch orders within 1–2 business days (Monday through Friday, excluding holidays).

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Estimated Delivery Time
Shipping times typically range between 20 to 30 business days, depending on the destination and external shipping conditions.

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Carrier Information
All orders are shipped via USPS.

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Address Changes
Once an order has entered the shipping phase, we cannot make any changes to the delivery address. If you need to update your address, please email us at [email protected] within 24 hours of placing your order.

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Order Cancellations
You may cancel your order at any point before it has been shipped. If the package is already in transit, please refer to our Return & Refund Policy for next steps.

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Damaged Shipments
If your package arrives damaged, we advise refusing delivery if possible and notifying our support team immediately. If the parcel was delivered without your presence, please reach out to us as soon as possible for resolution instructions.