Shipping policy

Shipping Policy

This policy applies to domestic orders within the USA. It is designed to provide clarity regarding our shipping procedures. By placing an order with us, you agree to the terms outlined in this policy.

SHIPPING CHARGES

We offer free standard shipping on all orders.

ORDER CUT-OFF TIME AND TIME ZONE

Our order cut-off time is 8:00 PM Pacific Standard Time (PST), based on Los Angeles time.

ORDER HANDLING TIME

Our order processing time is typically 1 to 2 business days (Monday to Friday).

ORDER TRANSIT TIME

The estimated transit time for orders is 3 to 5 business days (Monday to Friday).

DELIVERY TERMS

We use USPS to deliver your order.

CHANGE OF DELIVERY ADDRESS

Once your order is in transit, we are unable to change the delivery address. If you need to modify the delivery address, please contact us within 24 hours of placing your order at [email protected].

CANCELLATIONS

You may cancel your order at any time before it has been dispatched. If your order has already been shipped, please refer to our refund policy for further assistance.

PARCELS DAMAGED IN TRANSIT

If you receive a damaged parcel, we recommend that you reject the parcel from the courier (if possible) and immediately contact our customer service team. If the parcel has been delivered without your presence, please reach out to customer service for further instructions.