FAQs

Frequently Asked Questions (FAQs)

Q. What forms of payment do you support?
We accept all major credit cards, including VISA, Mastercard, and PayPal transactions. Please note, we do not accept personal checks, money orders, direct bank transfers, debit cards, or cash on delivery as payment methods.

Q. Is my online purchase secure?
Absolutely. All credit card transactions are processed through an SSL-encrypted page to ensure the safety of your data. Your information is securely encrypted and transmitted directly to our payment gateway for processing. We do not store your credit card details on our servers at any time.

Q. Can I update or cancel my order after placing it?
We reserve the right to approve or reject any order or part of an order at our sole discretion, even after an order confirmation has been sent or payment authorization has occurred. If your card has already been charged and we cancel the order, a full refund will be issued to your original payment method.

Orders that have already been packed or shipped are not eligible for cancellation.

Q. How long does delivery take?
Shipping timeframes vary based on the delivery method selected at checkout. Once your package ships, you’ll receive tracking details within 24 hours—tracking typically becomes active the day after shipping. 

Q. Can I apply more than one discount code to my order?
Unless specifically mentioned in the promotion, discount codes cannot be stacked or used together on a single purchase.

Q. Do I have to create an account to place an order?
No account is required—you can check out as a guest. However, registering for an account comes with perks, such as:

• Speedier checkout on future orders

• Convenient tracking of order status and history

• Early access to product launches and exclusive deals