Return policy

Return & Refund Policy

We offer a 30-day return policy, which allows you to request a return within 30 days of receiving your item.

Eligibility for Returns

To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags still attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.

Starting a Return

To initiate a return, please contact us at [email protected]. If your return is approved, we will send you a return shipping label along with instructions on how to send the item back. Please note that items returned without prior approval will not be accepted.

For any questions about returns, feel free to reach out to us at [email protected].

Damages and Issues

We ask that you inspect your order upon arrival. If you find that the item is defective, damaged, or if you received the wrong item, please contact us immediately so we can assess the issue and resolve it.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Custom products (e.g., special orders or personalized items)

If you have any questions or concerns regarding a specific item, please don't hesitate to contact us.

We also do not accept returns on sale items.

Exchanges

To ensure you get the item you want, we recommend returning the item you currently have, and once the return is accepted, placing a new order for the desired item.

Refunds

After we receive and inspect your return, we will notify you whether your refund has been approved or not. If approved, your refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and reflect the refund.